We are committed to protecting your privacy and ensuring the security of your personal information
Your data is encrypted and protected with industry-standard security measures
We clearly explain what data we collect and how we use it
Enhanced protection for young learners with COPPA compliance
Access, update, or delete your data at any time
We collect personal information that you provide directly to us, including name, email address, date of birth (to verify age appropriateness), and learning preferences. For users under 13, we require parental consent before collecting any personal information.
We automatically collect information about your learning activities, including videos watched, books read, time spent on content, quiz results, and progress tracking. This data helps us personalize your learning experience and track your achievements.
We monitor all communications between students and mentors to ensure safety. This includes messages, shared content, and interaction logs. Student-to-student private messaging is not permitted on our platform.
We collect technical information such as device type, browser information, IP address, and usage patterns to improve our platform performance and security.
We use your information to provide personalized learning experiences, track your progress, award points and achievements, and connect you with appropriate mentors and content.
We use your information to monitor communications, prevent inappropriate interactions, verify mentor credentials, and maintain a safe learning environment for all users.
We analyze usage patterns and learning data to improve our content recommendations, platform features, and overall user experience.
We may use your contact information to send important updates about your account, safety notifications, and educational content recommendations.
Verified mentors can access your learning progress, achievements, and communication history to provide personalized guidance and support.
Parents or guardians of users under 18 can access their child's account information, learning progress, and communication logs upon request.
Your achievements, leaderboard rankings, and public posts are visible to other community members. You can control what information appears in your public profile.
We may disclose information when required by law, to protect our rights, or to ensure the safety of our users.
All data is encrypted in transit and at rest using industry-standard security protocols. We use SSL/TLS encryption for all communications.
We implement strict access controls to ensure only authorized personnel can access user data. All access is logged and monitored.
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law.
You can access and update your personal information through your account settings. You can also request a copy of all data we have about you.
You can request deletion of your account and personal data. Some information may be retained for safety and legal compliance purposes.
You can control what types of communications you receive from us and update your preferences at any time.
Parents can access, modify, or delete their child's information and can request that we stop collecting their child's data.
We comply with the Children's Online Privacy Protection Act (COPPA) and obtain verifiable parental consent before collecting information from children under 13.
We collect only the minimum information necessary to provide our educational services to children.
We do not use children's information for behavioral advertising or marketing purposes.
Additional safety measures are in place for young users, including enhanced content moderation and restricted communication features.
Your data may be processed in the United States and other countries where we or our service providers operate.
We implement appropriate safeguards to protect your data when it is transferred internationally, including standard contractual clauses.
We comply with applicable data protection laws in all jurisdictions where we operate, including GDPR and other regional privacy regulations.
We retain your personal information for as long as necessary to provide our services and as required by law.
Educational progress data is retained to maintain your learning history and achievements unless you request deletion.
Communication logs between students and mentors are retained for safety and compliance purposes.
Inactive accounts may be deleted after 24 months of inactivity, with prior notice to the user.
We work with trusted educational content providers who may have access to limited learning data to improve content recommendations.
We use analytics services to understand platform usage and improve our services. These services are bound by strict data protection agreements.
We may use third-party communication tools for customer support, all of which are required to maintain the same privacy standards.
We may update this privacy policy from time to time. We will notify you of any material changes via email or platform notification.
Your continued use of our platform after policy updates constitutes acceptance of the new terms.
We encourage you to review this policy regularly to stay informed about how we protect your privacy.
We're here to help you understand how we protect your information