Terms of Service

Terms of Service

Please read these terms carefully before using our platform

Last updated: January 15, 2025
Effective: January 15, 2025

Key Points Summary

User Eligibility

Ages 8-18 can use our platform with appropriate supervision and parental consent where required.

Educational Purpose

Our platform is designed exclusively for educational learning and skill development.

Safe Environment

We maintain strict safety measures including monitored communications and content moderation.

Fair Use

Earn points honestly, respect others, and follow our community guidelines.

Important Notice for Parents and Guardians

If your child is under 13, you must provide verifiable consent before they can use GrowQuest. You have the right to review, modify, or delete your child's information at any time. Please contact us at parents@growquest.com with any questions or concerns.

1. Acceptance of Terms

By accessing or using GrowQuest, you agree to be bound by these Terms of Service and our Privacy Policy.

If you are under 18, your parent or guardian must agree to these terms on your behalf.

We reserve the right to modify these terms at any time with notice to users.

Continued use of the platform after changes constitutes acceptance of the updated terms.

2. Description of Service

GrowQuest is an educational platform that provides curated videos, books, and interactive learning experiences.

Users earn points for learning activities, participate in leaderboards, and connect with verified mentors.

Our service includes community features, progress tracking, and achievement systems.

We provide a safe, monitored environment designed specifically for young learners.

3. User Eligibility and Accounts

Users must be between 8-18 years old to create an account.

Users under 13 require verifiable parental consent before account creation.

Parents/guardians have the right to access and control their child's account.

Each user may only maintain one account and must provide accurate information.

Account sharing or impersonation is strictly prohibited.

4. Acceptable Use Policy

Use the platform only for educational purposes and personal learning.

Respect other users and maintain appropriate, respectful communication.

Do not share personal information such as addresses, phone numbers, or school details.

Report any inappropriate behavior or content immediately to our support team.

Follow all community guidelines and safety rules at all times.

5. Prohibited Activities

Harassment, bullying, or inappropriate communication with other users.

Sharing or requesting personal contact information from other users.

Attempting to circumvent safety measures or platform security.

Creating multiple accounts or using the platform for non-educational purposes.

Engaging in any illegal activity or violating applicable laws.

6. Content and Intellectual Property

All educational content, videos, and books are provided under license from content creators.

Users retain rights to their own posts and educational insights shared on the platform.

Users grant GrowQuest a license to use their content for platform improvement and community features.

Respect copyright and intellectual property rights of all content creators.

7. Points, Rewards, and Achievements

Points are earned through legitimate learning activities and platform engagement.

Attempting to manipulate or cheat the points system may result in account suspension.

Real-world rewards are distributed by mentors at their discretion.

Points and achievements have no monetary value and cannot be transferred or sold.

8. Mentor Interactions

All mentors are verified professionals who have undergone background checks.

Mentor-student communications are monitored for safety and appropriateness.

Students should report any inappropriate mentor behavior immediately.

Mentors are bound by additional terms and professional conduct standards.

9. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, and protect your information.

We comply with COPPA and other applicable privacy laws.

User communications are monitored for safety purposes.

Parents can access and control their child's data at any time.

10. Platform Modifications and Availability

We reserve the right to modify, suspend, or discontinue any part of the service.

The platform may be unavailable during maintenance or technical issues.

We strive to provide advance notice of significant changes or outages.

No guarantee of uninterrupted service is provided.

11. Account Termination

Users may delete their account at any time through account settings.

We may suspend or terminate accounts for violations of these terms.

Parents can request deletion of their child's account.

Upon termination, access to the platform and earned points will be lost.

12. Disclaimers and Limitations

The platform is provided 'as is' without warranties of any kind.

We do not guarantee specific educational outcomes or results.

Our liability is limited to the maximum extent permitted by law.

Users are responsible for their own learning and educational progress.

13. Indemnification

Users agree to indemnify GrowQuest against claims arising from their use of the platform.

This includes violations of these terms or applicable laws.

Parents are responsible for their child's use of the platform.

This provision survives termination of the agreement.

14. Governing Law and Disputes

These terms are governed by the laws of the United States and the state of Delaware.

Disputes will be resolved through binding arbitration where permitted by law.

Users retain the right to file complaints with relevant regulatory authorities.

Class action lawsuits are waived to the extent permitted by law.

15. Contact Information

For questions about these terms, contact us at legal@growquest.com.

For safety concerns, use our emergency contact: safety@growquest.com.

General support is available through our help center and contact form.

We will respond to all inquiries within 48 hours during business days.

Ready to Start Learning?

By creating an account, you agree to these Terms of Service and our Privacy Policy